We know you're excited about your clothes and we will work to process and ship your order as soon as possible - usually on the same business day if the order is placed before 1PM PT Monday through Friday. We'll send an email with your tracking number as soon as your order is on the way.
You can expect your order within 2-7 business days with ground shipping - it may arrive sooner if you live closer to our fulfillment center in Los Angeles, California. Lucky you!
Are you in a hurry? We also offer UPS 2nd Day Air (excluding Puerto Rico) and 3 Day Select shipping if you want your clothes faster.
A note about Free Shipping: this service is only applicable in the continental United States (excluding Hawaii, Alaska and Puerto Rico).
Keep in mind that if your billing address and contact information does not match the credit card you use to pay, the order will be declined. Contact us and we'll work this out for you!
We ship internationally using USPS. Shipping rates are not readily available and we will contact you with the exact rate once your order is placed - so keep an eye on your email inbox. Once you approve the shipping rate, we'll mail your items and send an email with the tracking number.
Please note that international shipments may be subject to import taxes, duties, and customs fees, which are levied once your package reaches the country of destination, and are the sole responsibility of you (the customer). We can't predict what your particular duties, taxes, cutoffs fees may be and are not responsible for paying them. For more information regarding your country's customs policies, contact your local customs office.
Orders that are refused will be charged the original shipping plus return shipping to us.
Additional questions or concerns? Email us anytime at email@example.com or call (213) 749-8004 during business hours.